Do you remember that Verizon story I told you in December. If not, it was in this post.
Well it has turned into a nightmare of "systematic adjustments", computer generated. That is what the Verizon rep I talked to yesterday on the phone could not understand why or what was going on. So let me back up and catch you up on what has taken place since that post.
Hmmmm looking back I see I left you with my November 30th call to Verizon where the rep said I would receive my refund for days not used in the next 10-14 days. In the past when I canceled Verizon in 2020 to get a better bundle deal with ATT/DirecTV, the transfer was very smooth. Verizon sent me a Final Bill along with a refund check in the mail for the days I had paid for in advance but had not used. So they are capable but evidently not this time.