I was going to post this Thursday night but got involved with some other stuff and didn't have the time to write a post. Then Friday night my new internet service lost connection. They scheduled a tech to come out today of all days and he did a thorough exam from the cable box on the telephone pole, my junction box outside the house and finally in my computer room. He found out it was a splitter they include with the self-install kit. So we are back up and running. I did a Speedtest.org and saw I have 480Mbps download speed and over 20Mbps upload speed ... I have never had that fast of speed ever in my internet days.